Help Center
Find answers to common questions and get the most out of our website monitoring service
Frequently Asked Questions
Quick answers to common questions about our service
How does the website monitoring tool work?
Our tool checks the availability of your website by testing it from multiple locations worldwide. It determines whether your site is down for all users or just specific regions. You can receive real-time status updates directly on the page, including response times, HTTP status codes, and SSL certificate information.
Is the service free?
Yes! Our website monitoring service is completely free to use. You don't need to sign up, and there are no hidden fees. Simply enter any URL and get instant results.
How do I check if my website is down?
Simply visit our homepage and enter your website's URL in the search box. Our tool will perform an instant check and display the status of your site. You'll see whether it's up or down, response time, and additional technical details.
Can I check my website from multiple locations?
Yes, you can test your website's availability from multiple locations around the world. This feature helps you determine if your website is down for everyone or just for users in specific regions.
Why is my website showing as down when it's actually up?
If your website is showing as down, it could be due to several reasons: temporary server issues, DNS propagation delays, firewall blocking our monitoring servers, or regional network problems. We recommend checking your hosting provider's status page and DNS settings. If the issue persists, please contact our support team.
How can I contact support?
If you need further assistance, you can contact us through our Contact Page. Our support team is available to help with any inquiries you may have.
Guides & Tutorials
Learn how to get the most out of our website monitoring tools
How to Use the Website Monitoring Tool
Our easy-to-follow guide helps you get started with our tool. Learn how to check your website's status, interpret results, and troubleshoot issues.
Read GuideUnderstanding Website Downtime
Learn the common causes of website downtime, how to prevent it, and steps you can take to ensure your site remains up and running smoothly.
Read GuideHow to Fix DNS Issues
If your website is showing as down due to DNS issues, this guide explains how to diagnose and resolve them quickly.
Read GuideStill Need Help?
Our support team is here to assist you with any questions